FAQ

When will my order be processed and shipped?

Our goal is to ship every order within 24 hours. And because it's coffee, and we all need our coffee in the morning. You may even find your order on your doorstep the next morning.

Why only whole bean coffee? 

We want to deliver the best, most fresh coffee possible. To do this, we provide only whole bean coffee. Need coffee a grinder? Check out our coffee preparation section for some of our favorite grinders.

What does "Cup Zero" mean? 

Have you ever been asked, "how many cups of coffee do you drink in a day?" Well, our philosophy is that the first cup of coffee doesn't count. Usually, you are tired and just waking up. By the time you pour your second cup, you are ready for the day and enjoying your freshly roasted coffee by Cup Zero Coffee.

Where are you located?

Federal Way, WA

Do you have a retail location?

We do not. We are only online. However, you will find us at local farmer's markets in the future.

Do you offer discounts for offices? 

We do! Please contact us via the wholesale link at the bottom of the page.

Do you offer military and first responder discounts? 

Our founders come from a long, long line of first responders and military. We fully support all that you do. Please contact us via our contact form for a unique discount code.